Withdrawal Policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us
FH IT & Mobile Handel, Feisal Ibrahim Hussein
Siebenbürger Str. 21, 33609 Bielefeld, Germany
Telefon: +49 1573 0222293, E-Mail: info@fhhandle.de
by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract.

Consequences of withdrawal

If you withdraw from this contract, we must repay all payments we have received from you without delay and at the latest within fourteen days from the day on which we received notification of your withdrawal from this contract. We may withhold repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return the goods to us without delay and in any case no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.

Exclusion of the right of withdrawal

The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive, nor to sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.